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Customer Service Coordinator

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Bridgwater, Somerset, United Kingdom Bridgwater & Taunton College Full time

Job Overview

Bridgwater & Taunton College is seeking a highly organized and detail-oriented individual to support the MIS Team with the administration and processing of learner and employer information.

Key Responsibilities

  • Develop and maintain accurate and efficient data-entry functions
  • Collaborate with other College Departments to obtain and record necessary information
  • Provide exceptional customer service to learners and employers via telephone and correspondence
  • Identify and address information gaps to ensure a smooth recruitment and enrolment process

Requirements

To succeed in this role, you will need to possess excellent communication skills, a proactive approach to task management, and a keen eye for detail.

Working with Us

As a member of the MIS Team, you will be responsible for providing a positive experience for customers and employers, resulting in repeat business activity for the college.