Customer Service Coordinator

3 weeks ago


Bridgwater, Somerset, United Kingdom Bridgwater & Taunton College Full time

Job Role Overview

The successful candidate will support the MIS Team with the administration and processing of learner and employer information, ensuring a positive recruitment and enrolment experience for customers and employers.

To succeed in this role, you will need to develop excellent customer service skills, learn sound administration skills and take a proactive approach to managing your tasks.

Daily tasks will include identifying what further information is required, liaising with other College Departments to obtain, collate and record this information, and providing an accurate and efficient data-entry function.

Key Responsibilities

  • Identify and obtain further information required from learners and employers
  • Liaise with other College Departments to collate and record information
  • Provide an accurate and efficient data-entry function

Requirements

  • Excellent customer service skills
  • Sound administration skills
  • Proactive approach to task management
  • Eye for detail and high organisational skills


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