Hospitality Ambassador
2 days ago
We are seeking a highly motivated Hospitality Ambassador to join our team at Grosvenor Casino in Liverpool. As an F&B Host, you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for.
Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests' expectations.
You'll be an ambassador of exceptional hospitality to all our customers across all elements of our business, understanding and delivering the set standards of service as communicated via induction and any ongoing initiatives implemented by the company.
- Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can't wait to return.
- Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit.
- Proactively offer and provide a friendly, efficient, and prompt service of food and beverages - only delivering products you are proud of
- Be aware of daily/weekly targets and contribute positively towards them.
- Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way.
- Replenish stocks so that the customer always has the opportunity to access products at all times.
- Promote the use of Grosvenor Membership cards during each interaction with the guest.
- Promote the Rank Omni Channel/Digital offer through positive customer interaction.
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Hospitality Ambassador
1 week ago
Liverpool, Liverpool, United Kingdom Rank Group Full timeAbout the RoleAs a key member of our team, you will be the face of our business, providing exceptional hospitality to all our customers. Your passion for people and ability to create a memorable experience will make you an ambassador for our brand.Key ResponsibilitiesDeliver outstanding customer service, ensuring that every interaction is positive and...
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Hospitality Ambassador
2 weeks ago
Liverpool, Liverpool, United Kingdom VERA Security, Inc. Full timeGrosvenor, the leading UK Casino operator, offers an exceptional gaming and leisure experience in a safer gambling environment. We are committed to building a diverse and engaged team.As a 24/7 operation, we prioritize customer satisfaction and strive for excellence in all aspects of our business.We are seeking a highly skilled Hospitality Ambassador to join...
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Hospitality Ambassador
6 days ago
Liverpool, Liverpool, United Kingdom Grosvenor Casinos Limited Full timeGrosvenor Casino, LiverpoolAs an F&B Host, you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.You'll be an ambassador of exceptional hospitality to all our customers across all...
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Hospitality Ambassador
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Front Office Ambassador
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Guest Experience Ambassador
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Customer Hospitality Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Dining Experience Ambassador
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Customer Service Ambassador
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Food Service Ambassador
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Front of House Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Liverpool, Liverpool, United Kingdom Everyman Full timeJoin Everyman's Dynamic TeamWe're seeking talented individuals to join our team as Food & Beverage Team Members. As a key member of our hospitality team, you'll play a vital role in delivering exceptional customer experiences at our independent cinema venues.
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Front Office Ambassador
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F&B Experience Host
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Customer Service Representative
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