Front of House Ambassador

1 month ago


Liverpool, Liverpool, United Kingdom Hawksmoor Full time

We're seeking a skilled and charismatic Front of House Ambassador to join our team at Hawksmoor.

As a key representative of our restaurant, you will provide exceptional customer service, ensuring that every guest has an unforgettable dining experience.

This is a fantastic opportunity for someone who is passionate about delivering world-class hospitality and is eager to learn and grow with our company.

About the Role:

  • Salary:$40,000 - $55,000 per annum

Key Responsibilities:

  • Provide exceptional customer service, responding to guests' needs and exceeding their expectations
  • Create a warm and welcoming atmosphere, making every guest feel valued and appreciated
  • Maintain high standards of knowledge about our menu, wine list, and services, advising guests on their choices
  • Work collaboratively with the team to ensure seamless service delivery and excellent communication

Requirements:

  • Prior experience in a similar role, preferably in a fine dining environment
  • Excellent communication and interpersonal skills, with a passion for delivering outstanding customer service
  • Ability to work under pressure, multitasking and prioritizing tasks effectively
  • Flexibility to work varied shifts, including evenings, weekends, and holidays

What We Offer:

  • A competitive salary of $40,000 - $55,000 per annum
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits package, including access to our employee assistance program, discounted meals, and more
  • The chance to work with a dynamic and supportive team in a fast-paced, award-winning restaurant

About Us:

Hawksmoor is a leading steakhouse chain with a reputation for excellence in food, service, and hospitality. We are committed to creating a positive and inclusive workplace culture, where everyone feels valued and supported.

We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.



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