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Service Coordinator

2 months ago

Brentwood, Essex, United Kingdom Office Angels Full time

Service Administrator

We are seeking an experienced Service Administrator to join our team at Office Angels. As a Service Administrator, you will play a crucial role in ensuring smooth operations within the company.

Your main responsibilities will include responding to client requests, organising the engineer's diary, processing service sheets, and following up with clients for outstanding quotes.

To succeed in this role, you should have excellent communication and time-management skills. Attention to detail is paramount as you will be checking against purchase orders, updating the system and relevant paperwork, scanning documentation, and preparing information on jobs completed daily.

Key Responsibilities:

  • Responding to client requests within SLAs
  • Organising the engineer's diary, daily and weekly
  • Processing the engineers' service sheets
  • Following up with clients for outstanding quotes
  • Checking against purchase orders and updating the system and relevant paperwork
  • Scanning documentation and preparing information on jobs completed daily
  • Raising purchase orders for materials required and preparing paperwork for invoicing

Requirements:

  • Excellent communication and time-management skills
  • Attention to detail
  • Ability to work in a fast-paced environment
  • Experience in a similar role

What We Offer:

  • A competitive salary
  • A supportive and dynamic work environment
  • Opportunities for career development