Housing Services Coordinator
4 weeks ago
We are seeking a highly skilled Housing Services Coordinator to join our team at CRA GROUP LIMITED. As a key member of our estate management team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our housing services.
Key Responsibilities:
- Enforce the Council's Income Management Policy and procedures
- Pursue rent arrears in accordance with the Income Management Policy
- Provide advice and assistance to customers in relation to welfare reform
- Maintain accurate written and computerised records of progress and outcomes for all casework
Requirements:
- Substantial experience of working in a Social Housing environment
- Practical experience of income recovery and debt collection
- Ability to compile and maintain accurate casework
What We Offer:
- A Hybrid (4 days on-site) working arrangement
- A Valid full UK driving license
- A willingness and flexibility to work outside normal hours as necessary
About Us:
CRA GROUP LIMITED is a leading provider of housing services, committed to delivering exceptional customer service and sustainable housing solutions.
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