Housing Services Coordinator

4 weeks ago


Brentwood, Essex, United Kingdom CRA GROUP LIMITED Full time
Housing Services Coordinator

We are seeking a highly skilled Housing Services Coordinator to join our team at CRA GROUP LIMITED. As a key member of our estate management team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our housing services.

Key Responsibilities:

  • Enforce the Council's Income Management Policy and procedures
  • Pursue rent arrears in accordance with the Income Management Policy
  • Provide advice and assistance to customers in relation to welfare reform
  • Maintain accurate written and computerised records of progress and outcomes for all casework

Requirements:

  • Substantial experience of working in a Social Housing environment
  • Practical experience of income recovery and debt collection
  • Ability to compile and maintain accurate casework

What We Offer:

  • A Hybrid (4 days on-site) working arrangement
  • A Valid full UK driving license
  • A willingness and flexibility to work outside normal hours as necessary

About Us:

CRA GROUP LIMITED is a leading provider of housing services, committed to delivering exceptional customer service and sustainable housing solutions.



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