Assistant Store Manager

4 days ago


Reading, Reading, United Kingdom Ernest Jones Full time

Job Summary:

We are seeking an experienced Assistant Store Manager to join our team at Ernest Jones in Reading. As a key member of our store leadership team, you will play a vital role in driving sales growth, delivering exceptional customer service, and maintaining a high-performing store environment.

Key Responsibilities:

  • Lead by Example: Demonstrate inspirational leadership credentials, with a proven track record in retail management, to motivate and develop your team members.
  • Drive Sales Growth: Develop and implement effective sales strategies to drive revenue growth, while maintaining a deep understanding of our luxury goods and services.
  • Customer Experience: Foster a customer-centric culture, ensuring that every interaction is personalized, engaging, and exceeds customer expectations.
  • Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and loss prevention, to maintain a high-performing store environment.
  • Team Development: Coach and develop your team members to achieve their full potential, providing regular feedback and coaching to drive performance improvement.

Requirements:

  • Leadership Experience: Proven track record in retail management, with a minimum of 2 years of experience in a similar role.
  • Commercial Acumen: Strong understanding of commercial principles, with the ability to analyze sales data and develop effective sales strategies.
  • Customer Focus: Passion for delivering exceptional customer service, with a deep understanding of customer needs and preferences.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.

What We Offer:

As an Assistant Store Manager at Ernest Jones, you will have the opportunity to work with a leading luxury goods retailer, develop your leadership skills, and be part of a dynamic and supportive team. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.


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