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Store Manager

2 months ago


Reading, Reading, United Kingdom Card Factory Full time

About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Card Factory. As a Store Manager, you will be responsible for driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities

  • Oversee the daily operations of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our business strategy.
  • Develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
  • Coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
  • Recruit and manage a team of Assistant Managers, Team Leaders, and Sales Assistants who reflect our values, behaviors, and required skill set to meet our business needs.
  • Make commercial decisions around stock availability and merchandising.
  • Actively seek contact with key stakeholders to gain a wider understanding of the business.
  • Provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth.

The Ideal Candidate

We are looking for a candidate who is passionate about celebrating our customers' life moments and has previous experience as a store manager within a retail environment. You should have experience in leading and developing a team of colleagues and be prepared to work towards KPIs in a fast-paced environment.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • A collaborative and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.