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Store Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Store Manager to join our team at Card Factory. As a Store Manager, you will be responsible for driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.
Key Responsibilities
- Oversee the daily operations of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our business strategy.
- Develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- Coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
- Recruit and manage a team of Assistant Managers, Team Leaders, and Sales Assistants who reflect our values, behaviors, and required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business.
- Provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth.
The Ideal Candidate
We are looking for a candidate who is passionate about celebrating our customers' life moments and has previous experience as a store manager within a retail environment. You should have experience in leading and developing a team of colleagues and be prepared to work towards KPIs in a fast-paced environment.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and growth within the company.
- A collaborative and supportive work environment.
- Access to training and development programs to enhance your skills and knowledge.