Senior PMO Lead

5 days ago

Cheltenham, Gloucestershire, United Kingdom Capita Full time
About the Role

We are seeking a highly skilled Senior PMO Analyst to join our team at Capita Regulated Services. As a Senior PMO Analyst, you will play a critical role in ensuring the effective governance and control of our projects and programs.

Key Responsibilities
  • Project Governance: Support the PMO Manager in ensuring the required level of PMO governance and control is applied to the Account you are assigned to, in alignment with Capita's best practice framework.
  • Forecasting and Capacity Planning: Maintain a forecast of supply and demand across the Account/Portfolios, which will include Project and Work Order requests. You will also support capacity planning of delivery teams and 3rd Parties, tracking resource utilization vs. allocation.
  • Financial Management: Process project finances at project and Work Order Level, analyze variances against forecast vs. actuals, and ensure financial cover is maintained.
  • Work Order Management: Manage Work Order processes, including ensuring accurate estimates of the required costs, timescales, deliverables, and assumptions are produced by the relevant business area.
  • Risk and Issue Management: Ongoing management and monitoring of Risks, Assumptions, Issues, Dependencies (RAID) and lessons learned logs for your allocated Account via regular engagement.
  • Reporting and MI: Produce weekly status reports for management meetings and MI and reporting packs for executive board management meetings to facilitate fact-based decision making.
  • Quality Assurance: Own the Quality Assurance of all Work Order products for your Account and ensure rigour is applied in meeting the client's requirements.
  • Best Practice Embedment: Proactively embed best practice PMO service, system, processes, tools, and templates into assigned programs and accounts.
  • Customer Service: Work as part of the PMO team to deliver high-level customer services to Stakeholders by providing support, challenge, and skills development.
  • PMO Manager Support: Provide cover for the PMO Manager for day-to-day PMO management activities as required.
  • Mentorship: Mentor and provide guidance to PMO Analysts.
Requirements
  • Experience: Excellent previous experience in a Senior PMO Analyst role, ideally within the Financial Services sector.
  • Leadership Skills: As this is a senior role in the team, we require an individual who is a real 'self-starter', who can take control of their own workloads, and take complete ownership of their processes and services.
  • Stakeholder Management: Demonstrable stakeholder management skills, as well as a strong and clear communicator, with excellent people skills.
  • Resource Management: Proven resource management skills, as well as strong experience in governance, project cycles, and business processes improvement.
  • Technical Skills: Previous experience of using Power BI, Power Queries, and MS Excel.
About Capita Regulated Services

Capita Regulated Services is a leading provider of regulatory services to the financial services sector. We are committed to delivering high-quality services to our clients and are seeking a talented individual to join our team.

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