Hospitality Expert

4 weeks ago


Norwich, Norfolk, United Kingdom Greene King Full time

About the Role

As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring that every guest feels valued and cared for. Your role will involve providing attentive and personalized service, recommending menu items, and ensuring that every aspect of the dining experience meets our high standards.

Your Key Responsibilities

  • Provide warm and welcoming service to every customer, ensuring that their needs are met and exceeded.
  • Develop a thorough knowledge of our menu, including ingredients, preparation methods, and pairing suggestions.
  • Work collaboratively with the bar team to prepare and serve drinks, ensuring that every pint is poured to perfection.
  • Maintain a clean and safe environment, adhering to all health and safety protocols.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer

We are committed to supporting the growth and development of our team members, offering a range of benefits and opportunities for advancement. These include:

  • A competitive salary and pension contribution.
  • Discounts on food and drink for you and your loved ones.
  • Access to our employee assistance program, providing support for mental health, well-being, and more.
  • Opportunities for career progression and professional development.

Why Join Us?

At Greene King, we pride ourselves on our commitment to community and customer satisfaction. We believe that every guest deserves an exceptional experience, and we rely on our team members to make that happen. If you are passionate about delivering outstanding service and are looking for a rewarding career, we would love to hear from you.



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