Claims Manager

3 days ago


Oxford, Oxfordshire, United Kingdom Trinity Claims Full time

We are Trinity Claims, a claims management company based in Tonbridge, UK. We are looking for a Complex Claims Specialist to join our team.

This exciting role offers the opportunity to work on a diverse portfolio of large or complex claims, providing excellent customer service and effective claim resolution.

The successful candidate will have 5 years of experience in insurance claims handling and a high level of understanding of insurance policies and legal structures. They will also have excellent communication skills, attention to detail, and the ability to work well under pressure.

Key responsibilities include:

  1. Managing a portfolio of large or complex claims
  2. Effective day-to-day management of claims, including communication with policyholders, suppliers, and loss assessors
  3. Traveling to policyholders' homes to assess liability, record, value, and negotiate claim settlement for contents items
  4. Driving settlement (cash or reinstatement) of the buildings element of each claim

We offer a competitive salary of £43,600 per annum, including a car allowance of £4,800. In addition to the salary, we provide a range of benefits, including:

  • 25 days annual leave plus statutory holidays
  • On-site gym and free parking
  • Free on-site breakfast bar and snacks
  • Discretionary performance-related bonus
  • Enhanced company pension scheme

The ideal candidate will be able to take ownership of problems and drive for effective solutions. They will also have excellent organisational skills, empathy, and understanding.

We are an equal opportunities employer and welcome applications from suitably qualified candidates regardless of their background. Application deadline: this position will remain open until we have found the right person for the job.



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