Large Claims Specialist

3 days ago


Oxford, Oxfordshire, United Kingdom Trinity Claims Full time

Job Summary

We are seeking an Claims Portfolio Manager to join our team. The successful candidate will be responsible for managing a portfolio of large or complex claims, ensuring that customers receive excellent service and that claims costs and expenses are managed within the scope of the insurance policy.

Key Responsibilities

  • Effective day-to-day management of claims under your control.
  • Excellent communication with policyholders, suppliers, and loss assessors.
  • Travel to policyholders' homes to assess liability, record, value, and negotiate claim settlement.
  • Produce a report on each claim and deliver it to the Claims SMT within agreed timeframes.
  • Maintain accurate records of all documents, photographs, and communications related to each claim.


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