Loss Adjuster Professional
3 weeks ago
Loss Adjuster Professional
About UsWe are Trinity Claims, a claims management company based in the UK. Our team consists of talented professionals with a proven track record in leading and delivering change in insurance companies.
Role OverviewThis role involves managing a portfolio of large or complex claims to ensure customers receive excellent service while managing claims costs and expenses within the scope of the insurance policy.
Key Responsibilities- Effective Claim Management: Manage day-to-day claims effectively, maintaining excellent communication with policyholders, suppliers, and loss assessors.
- Travel and Assessments: Travel to policyholders' homes to assess liability, record, value, and negotiate claim settlements for contents items. Arrange and manage alternative accommodation for policyholders as needed.
- Buildings Settlement: Work with the Buildings Surveyor Team to drive settlement (cash or reinstatement) of the buildings element of each claim.
- Claim Reports: Produce large or complex claim reports and deliver them to the Claims SMT within agreed timeframes.
- File Maintenance: Maintain claim files to a high standard, ensuring all documents, photographs, and communications are accurately recorded in chronological order for audit, complaints analysis, and client review.
- Experience: 5 years of experience in an insurance claims-related handling role.
- Knowledge: High-level understanding of insurance/indemnity policies and legal structure.
- Skills: Excellent spoken and written communication skills, attention to detail, tact, and assertiveness when dealing with customers.
We offer a competitive salary of £38,000, a car allowance of £4,800, and market-leading benefits including on-site gym, free parking, and life insurance cover.
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