Housekeeping Department Lead

3 days ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time

WGC Ltd. is seeking an experienced professional to fill the role of Housekeeping Department Lead. This position reports directly to the Head Housekeeper and involves assisting in tasks such as improving productivity and efficiency of room cleaning and maintaining a strong relationship with the General Manager, hotel team, and suppliers.

Key Responsibilities:

  • Improve productivity and efficiency of room cleaning by implementing strategies to optimize staff workload and streamline processes.
  • Analyse guest data to plan resources and materials required for effective room cleaning operations.
  • Maintain strong working relationships with the General Manager, hotel team, and suppliers through open communication and collaboration.
  • Identify opportunities to improve guest satisfaction by monitoring feedback and implementing targeted improvements.
  • Ensure adherence to Health and Safety Policy and maintain a clean and organized work environment.
  • Recruit, train, and manage the performance of housekeeping staff to ensure exceptional service delivery.
  • Deliver and exceed financial targets through effective budgeting and cost control.
  • Manage expenditure and payroll to meet budgets while minimizing waste.
  • Participate in training and development programs to enhance skills and performance.

The estimated annual salary for this position is $60,000 - $80,000 depending on location and experience.

We are looking for a highly skilled and motivated individual who can lead our housekeeping department to success.



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