Fixed Term Lettings Manager

1 day ago

Stamford Hill, Greater London, United Kingdom Felicity J Lord Full time

Unlock Your Potential as a Lettings Branch Manager at Felicity J Lord Estate Agents

About the Role

We are seeking an experienced and motivated Lettings Branch Manager to join our team at Felicity J Lord Estate Agents. As a key member of our team, you will be responsible for leading our Lettings team to achieve exceptional results and delivering outstanding customer service to our clients.

Key Responsibilities

  • Lead daily meetings with the Lettings team to discuss sales performance, market trends, and customer feedback.
  • Coach and develop the team to achieve key performance indicators (KPIs) and improve sales performance.
  • Monitor and assess individual team member performance, providing constructive feedback and coaching to improve performance.
  • Encourage team development and progression, identifying opportunities for training and development.
  • Focus on generating new and repeat business, developing and maintaining strong relationships with landlords and tenants.
  • Liaise with tenants to arrange property viewings, negotiate offers, and agree new tenancies.
  • Ensure the business is risk-averse and compliant with regulatory bodies.

Essential Skills and Qualifications

  • Full UK driving license for a manual vehicle.
  • Minimum of 2 years' experience in residential lettings at a senior negotiator position or higher.
  • Excellent communication and interpersonal skills, with the ability to create a positive and productive team environment.
  • Strong understanding of current legislation related to residential lettings.
  • Ability to manage time-sensitive and high-volume workloads.
  • Reputation for delivering outstanding customer service.
  • Ability to work under own initiative and make decisions.
  • Good telephone manner and strong IT skills (basic Microsoft packages).
  • Attention to detail.

What We Offer

  • Competitive salary and uncapped commission scheme.
  • Elite bonus scheme and company car or monthly car allowance.
  • Fully-funded training course to earn a Level 3 Award in Property and Housing Management (including ARLA).
  • Career progression opportunities and employee assistance program.

How to Apply

To be eligible to proceed in our recruitment process, you will need to provide evidence of your right to work in the UK, in the form of a passport, birth certificate, or other accepted documentation. We will also require proof of address, national insurance number, and a drivers license check.

Armed Forces Covenant

Felicity J Lord Estate Agents is a forces-friendly company offering many estate agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

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