Sales Representative

2 weeks ago


Newton Mearns, East Renfrewshire, United Kingdom ROHAN designs Full time
About the Role

We are seeking a highly skilled Sales Advisor to join our team at ROHAN designs. As a Sales Advisor, you will be the face of our brand, providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Maintain a high level of product knowledge, ensuring that you are aware of all our products and services.
  • Ensure that the stockrooms are maintained to a high standard and that the shop is clean, neat, and tidy at all times.
  • Be capable of clear and concise written and verbal communication, with excellent timekeeping and organizational skills.
  • Have full awareness of security issues, including stock loss prevention.
  • Give advice and suggestions where necessary, engaging with customers and making them feel welcome.
Requirements
  • Good organizational and communication skills, with the ability to work well in a team.
  • Previous retail experience, preferably within the outdoor industry.
  • Excellent customer service skills, with the ability to provide a high level of service to customers.
  • Good selling skills, with the ability to upsell and cross-sell products.
  • Well-presented, with a friendly and outgoing personality.
  • Flexible, with the ability to work a variety of shifts, including weekends and holidays.
  • Good communication skills, with the ability to communicate effectively with customers and colleagues.
  • IT literate, with the ability to use our point-of-sale system and other technology.
What We Offer
  • Clothing allowance.
  • 50% discount on our clothing.
  • Contributions to a Pension scheme.
  • Employee Assistance Scheme.
  • Fantastic e-learning and development programmes.


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