Administrative Support Role

2 weeks ago


Dudley, Dudley, United Kingdom Rodericks Dental Limited Full time
Rodericks Dental Limited Job Details:

We are seeking a highly motivated and experienced Receptionist to join our team at Rodericks Dental Limited. The successful candidate will be responsible for providing exceptional patient experiences, managing diaries, and ensuring optimal use of time.

**Job Purpose:**

The purpose of this role is to provide administrative support to the practice, ensuring seamless communication and efficient operations. The successful candidate will work closely with the team to help patients understand their treatment options within the practice and complete relevant forms for NHS and private schemes within specified timescales.

**Responsibilities:**

The key responsibilities of this role include:
• Providing exceptional patient experiences
• Managing patient flow and diary management
• Taking payments and chasing outstanding debt
• Liaising with dental laboratories, supply companies, and other organizations
• Collaborating with the team to ensure seamless communication and efficient operations
• Maintaining accurate records and files
• Participating in ongoing professional development and training

**Requirements:**

To succeed in this role, you will require:
• Excellent communication and interpersonal skills
• Ability to work collaboratively as part of a team
• Methodical and organized approach
• Comfortable using IT systems, particularly SOE software
• Positive attitude, resilience, and composure under pressure
• Meticulous attention to detail and excellent teamwork skills

**Compensation Package:**

This role offers a competitive salary of £25,000 - £30,000 per annum, plus a performance-based bonus scheme.

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