Business Development Associate

4 days ago


Leicestershire, United Kingdom u&i Search Full time

Company Overview:

u&i Search is a reputable agency with over 75 years of experience in the industry. We specialize in design and manufacturing of high-quality fashion accessories, including bags, belts, wallets, and giftware for the high street. Our portfolio boasts private label customers and our own branded division.

Job Summary:

We are seeking an experienced Sales Coordinator to join our team on a full-time basis. The successful candidate will be responsible for providing exceptional customer service, processing sales orders, resolving queries, and working closely with the accounts team to ensure seamless day-to-day operations.

Key Responsibilities:

  • Process sales orders and resolve any post-delivery invoice queries
  • Work collaboratively with the accounts team to resolve overdue payments
  • Process new sales leads and assign new customers to agents
  • Update weekly stock sold-out lists and forward to agents and the sales office
  • Build and maintain customer relationships through phone calls, emails, and face-to-face interactions at tradeshows
  • Provide personalized communication and great customer service while exceeding expectations
  • Ensure all areas of administration are prepared for key trading events in the calendar
  • Provide data and reports to support the Head of Sales, Sales Executive, and Senior Sales Coordinator
  • Share feedback from agents and customers to help product reviews, stock issues, and non-sales related issues
  • Assist with preparation and attend tradeshows as required

Requirements:

  • Experience working in a sales or office environment (desirable)
  • Sound working knowledge of Microsoft Office (Word, Excel, Outlook)
  • Experience with a sales order processing system (desirable, but full training can be given)
  • Confident and friendly approach to dealing with customers over the telephone and face-to-face
  • Excellent attention to detail
  • Self-motivated and able to work proactively
  • Team player
  • Positive can-do approach
  • Must live within an easily commutable distance and drive

Benefits:

  • Salary dependent on experience (£30,000 - £40,000 per annum)
  • Excellent benefits package, including holiday entitlement, private healthcare, bonus, and pension
  • Discounted staff sales and wellbeing events

About u&i Search:

We value our staff and encourage engagement, empowerment, and growth. If you are a motivated and customer-focused individual looking to join a dynamic team, please submit your application.



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