Customer Service Representative
6 days ago
About the Role
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Hays Business Support. As the first point of contact for both existing and new clients, you will play a crucial role in providing exceptional customer service and support.
Key Responsibilities
- Provide professional and friendly support to clients via phone and email
- Take accurate and detailed messages while maintaining confidentiality
- Assist with day-to-day administrative duties
- Work effectively in a team environment
Requirements
- Previous administrative experience is essential
- Excellent client service skills required
- Strong communication skills
- Experience using Microsoft Office packages such as Excel and Outlook
- Previous case management system experience would be advantageous
What You'll Get in Return
The opportunity to secure a temporary to permanent post in an excellent organisation, where you can develop your skills and experience in a dynamic and supportive environment.
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