Customer Service Representative

6 days ago


Middlesbrough, United Kingdom Hays Business Support Full time

About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Hays Business Support. As the first point of contact for both existing and new clients, you will play a crucial role in providing exceptional customer service and support.

Key Responsibilities

  • Provide professional and friendly support to clients via phone and email
  • Take accurate and detailed messages while maintaining confidentiality
  • Assist with day-to-day administrative duties
  • Work effectively in a team environment

Requirements

  • Previous administrative experience is essential
  • Excellent client service skills required
  • Strong communication skills
  • Experience using Microsoft Office packages such as Excel and Outlook
  • Previous case management system experience would be advantageous

What You'll Get in Return

The opportunity to secure a temporary to permanent post in an excellent organisation, where you can develop your skills and experience in a dynamic and supportive environment.



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