Customer Service Professional
5 days ago
About Arnold Clark
We are currently seeking a highly motivated and enthusiastic Customer Service Executive to join our team at Arnold Clark Motorstore in Workington. As a key member of our sales team, you will be responsible for delivering an outstanding customer experience, ensuring that our customers leave the store feeling valued and satisfied.
Your Key Responsibilities
- Prepare the showroom and cars for the day ahead, ensuring a welcoming and engaging environment for our customers.
- Support the Sales department in delivering excellent customer service, from initial enquiry to final sale.
- Organise and accompany customers on test drives, providing expert knowledge and guidance to ensure they find their perfect vehicle.
- Stay up-to-date with our latest products and manufacturers, enabling you to provide informed advice and recommendations to our customers.
- Enhance the customer journey from enquiry to delivery, ensuring a seamless and enjoyable experience for all.
What We Offer
In return for your hard work and dedication, we offer a competitive salary of around £25,000 per annum, depending on experience. You will also benefit from:
- A comprehensive training program, designed to help you develop your skills and knowledge.
- Ongoing support and guidance from our experienced management team.
- The opportunity to progress within the company, with clear career development paths available.
- A fun and dynamic working environment, with a focus on teamwork and collaboration.
Requirements
To succeed in this role, you will need:
- A full UK driving licence.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
- A positive attitude and willingness to go the extra mile to deliver exceptional customer service.
- The ability to work well under pressure, with a high level of flexibility and adaptability.
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