Customer Service Professional

5 days ago


Workington, Cumbria, United Kingdom Arnold Clark. Full time

About Arnold Clark

We are currently seeking a highly motivated and enthusiastic Customer Service Executive to join our team at Arnold Clark Motorstore in Workington. As a key member of our sales team, you will be responsible for delivering an outstanding customer experience, ensuring that our customers leave the store feeling valued and satisfied.

Your Key Responsibilities

  • Prepare the showroom and cars for the day ahead, ensuring a welcoming and engaging environment for our customers.
  • Support the Sales department in delivering excellent customer service, from initial enquiry to final sale.
  • Organise and accompany customers on test drives, providing expert knowledge and guidance to ensure they find their perfect vehicle.
  • Stay up-to-date with our latest products and manufacturers, enabling you to provide informed advice and recommendations to our customers.
  • Enhance the customer journey from enquiry to delivery, ensuring a seamless and enjoyable experience for all.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of around £25,000 per annum, depending on experience. You will also benefit from:

  • A comprehensive training program, designed to help you develop your skills and knowledge.
  • Ongoing support and guidance from our experienced management team.
  • The opportunity to progress within the company, with clear career development paths available.
  • A fun and dynamic working environment, with a focus on teamwork and collaboration.

Requirements

To succeed in this role, you will need:

  • A full UK driving licence.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • A positive attitude and willingness to go the extra mile to deliver exceptional customer service.
  • The ability to work well under pressure, with a high level of flexibility and adaptability.


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