Customer Service Ambassador
3 weeks ago
We are seeking a Customer Service Ambassador to deliver an exceptional customer experience at our Motorstore in the region.
About UsAs part of Arnold Clark, we pride ourselves on creating a diverse and inclusive workplace where collaboration, unique perspectives, and multiple approaches are celebrated. We care about our employees and our communities, nurture talent, and encourage ambition.
Your RoleYou will work as part of a cohesive team, known as Product Geniuses, who are in-branch experts dedicated to learning about our products and developing their communication skills. This role involves supporting the Sales department and delivering excellent customer experience, including preparing the showroom and cars for the day ahead, assisting with showroom presentation and advertising, and swotting up on our vehicles and manufacturers.
Key Responsibilities- Deliver exceptional customer service across all touchpoints
- Support the Sales department to achieve sales targets
- Prepare the showroom and cars for the day ahead
- Assist with showroom presentation and advertising
- Develop knowledge of our vehicles and manufacturers
- A full UK driving licence
- Confident communication and problem-solving skills
- Able to work independently and as part of a team
- Eager to progress within the role to car sales
As a valued member of our team, you can expect a competitive salary of £25,000 per annum, 33 days' holiday allowance, generous retail discounts, private healthcare, pension scheme, maternity and paternity packages, and opportunities for training and progression.
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Customer Service Ambassador
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Customer Service Ambassador
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