Customer Service Advocate

4 days ago


Workington, Cumbria, United Kingdom Arnold Clark. Full time
Customer Service Advocate

We are seeking a skilled Customer Service Advocate to deliver exceptional customer experiences at Arnold Clark in Workington. This role offers an opportunity to foster enthusiasm for our products and provide outstanding support to our customers.

Key Highlights:
  • £22,000 - £25,000 per annum salary, providing a stable income
  • A comprehensive benefits package, including 33 days' holiday allowance and inclusive private healthcare benefits
About the Role:

This Customer Service Advocate position requires someone with a proven track record in customer-facing roles. You will be responsible for:

  1. Providing excellent customer service to ensure customer satisfaction and loyalty
  2. Developing a deep understanding of our products and services to make informed recommendations
  3. Maintaining accurate records and data to optimize sales performance
  4. Collaborating with colleagues to achieve sales targets and drive business growth
Requirements:
  • Degree-level education in a relevant field or equivalent experience
  • Proven track record in customer-facing roles, demonstrating excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently


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