Retail Customer Service Representative

4 days ago


Workington, Cumbria, United Kingdom Arnold Clark. Full time

At Arnold Clark, we're committed to delivering exceptional customer experiences at our Workington Motorstore. As a Retail Customer Service Representative, you'll play a vital role in helping customers discover and fall in love with our products.

About Us

We're one of the UK's leading car retailers, proud of our heritage and passionate about building long-lasting relationships with our customers. Our team is dedicated to making every interaction a positive one, ensuring that our customers feel valued and supported throughout their journey with us.

Salary

We offer a competitive salary range of £25,000-£28,000 per annum, depending on experience.

Job Description

Your primary responsibility will be to create an outstanding customer experience by providing exceptional service, addressing customer queries, and resolving issues efficiently. You'll work closely with our sales team to ensure seamless handovers, guaranteeing a smooth and enjoyable shopping experience for our customers.

Required Skills and Qualifications

To succeed in this role, you'll need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You'll be confident in using technology to process transactions and manage customer data accurately.

Benefits

We offer a comprehensive benefits package, including:

  • 33 days' holiday allowance with room to grow
  • Generous retail discounts
  • Private healthcare
  • Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments


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