Customer Service Ambassador

4 days ago


Workington, Cumbria, United Kingdom Arnold Clark. Full time

We are seeking an exceptional Customer Service Executive to deliver outstanding customer experiences at Arnold Clark Motorstore in Workington, fostering enthusiasm for our products.

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Job Overview:

We are looking for a highly skilled and motivated individual to join our team as a Customer Service Executive. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to succeed in a fast-paced retail environment.

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About the Role:

As a Customer Service Executive, you will be responsible for providing exceptional customer service to ensure customer satisfaction and loyalty. You will develop a deep understanding of our products and services to make informed recommendations, maintaining accurate records and data to optimize sales performance. You will also collaborate with colleagues to achieve sales targets and drive business growth.

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Key Responsibilities:

  • Provide exceptional customer service to ensure customer satisfaction and loyalty
  • Develop a deep understanding of our products and services to make informed recommendations
  • Maintain accurate records and data to optimize sales performance
  • Collaborate with colleagues to achieve sales targets and drive business growth

Requirements:

  • Degree-level education in a relevant field or equivalent experience
  • Proven track record in customer-facing roles, demonstrating excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently

Salary:

£22,000 - £25,000 per annum

Benefits:

  • 33 days' holiday allowance with opportunities for growth and development
  • Generous retail discounts across our stores
  • Inclusive private healthcare benefits
  • Access to Simplyhealth, providing 24/7 GP consultations and reimbursement for medical and dental expenses


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