Customer Experience Director
5 days ago
The Product Director, Experiences, will be responsible for defining and developing a global product portfolio that meets the needs of our customers. This includes developing a product operating model(s) that ensures delivery of a first-class customer experience and a commercially viable platform.
The successful candidate will also determine appropriate design of all Experiences products – size, preferred layout, fit and finish, etc. – considering the size of the airport and local influences.
A salary of £160,000 - £200,000 per annum, depending on experience, is offered for this key leadership role.
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Customer Experience Director
5 days ago
Manchester, United Kingdom Holiday Inn Manchester City Centre Full timeDirector of Customer ExperienceWe are looking for a highly motivated and results-driven individual to fill the role of Director of Customer Experience at the Holiday Inn Manchester City Centre. In this position, you will be responsible for creating and implementing strategies to enhance customer satisfaction and loyalty.You will work closely with our...
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Customer Experience Director
4 weeks ago
Manchester, United Kingdom Morrison's Full timeJob Title: Customer Experience DirectorMorrisons, a leading food retailer in the UK, is seeking a highly motivated Customer Experience Director to join its team. This role presents an exceptional opportunity for an experienced professional to shape the customer experience strategy and drive business growth through exceptional customer service.As a Customer...
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Customer Experience Director
2 days ago
Manchester, United Kingdom Robert Walters Careers Full timeJob Title: Customer Experience DirectorEstimated Salary: £40,000 - £50,000 per annumAbout the Company:Our client is a leading insurance business with a growing presence in Manchester City Centre. They offer a dynamic and supportive work environment with opportunities for career progression.Job Description:The successful candidate will be responsible for...
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Customer Experience Director
4 weeks ago
Manchester, United Kingdom Smart DCC Full timeJob DescriptionAs a highly motivated and experienced professional, you will have the opportunity to join Smart DCC as a Customer Experience Director. This role is pivotal in ensuring that our customers receive a high-quality service.We are looking for an individual who can provide exceptional vision and leadership to drive strategic engagement with our...
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Customer Journey Experience Director
3 weeks ago
Manchester, United Kingdom MAG Full timeJob DescriptionWe are looking for a highly skilled Customer Journey Experience Director to lead the development and implementation of customer-centric strategies that drive business growth and enhance customer satisfaction. This role will involve collaborating with cross-functional teams to identify areas for improvement and developing innovative solutions...
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Customer Experience Director
4 weeks ago
Manchester, United Kingdom The Candidate Recruitment Agency Full timeWe are seeking a highly skilled Customer Experience Director to join our team at The Candidate Recruitment Agency. In this role, you will be responsible for managing relationships with high-profile clients and working closely with various departments to address customer issues.About the RoleThis is a dynamic position that requires excellent communication and...
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Director of Customer First Culture
2 days ago
Greater Manchester, United Kingdom Bupa Full timeThe Director of Customer First Culture will be responsible for developing and implementing a customer-centric culture that prioritizes good customer outcomes and regulatory compliance. This role requires a strong leader with excellent stakeholder management skills, data focus, and analytical abilities. As a key member of our leadership team, you will...
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Customer Experience Director
2 days ago
Manchester, United Kingdom THG Full timeTHG is seeking a dynamic Senior Ecommerce Executive to lead the execution of Ecommerce initiatives and drive revenue growth. As a member of our team, you will have the opportunity to work with a fast-paced global technology group that specializes in taking brands direct to consumers.About the RoleYou will lead customer journey optimization, collaborate with...
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Head of Customer Experience
7 months ago
Manchester, United Kingdom Data Communications Company Full timeWe are Smart DCC Together we're building a greener tomorrow Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale - and variety - and opportunities for the people who'll help us do it. The role Head of Customer Experience Hybrid Working from one of 3 Hub Locations, London,...
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Director of People Experience
1 day ago
Greater Manchester, United Kingdom We Are Adam Full timeJob Summary: We Are Adam invites highly skilled professionals to apply for our Head of People Business Partnering position. This role offers a unique opportunity to shape our people strategy, contribute to our growth trajectory, and help us achieve our ambitious goals. Your main areas of responsibility will revolve around supporting our leadership team,...
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Immersive Experience Director
3 weeks ago
Greater Manchester, United Kingdom CONDUCTR. Full timeAt CONDUCTR, we're on the hunt for a visionary leader to spearhead our creative endeavors. As an Immersive Experience Director, you'll be responsible for driving the vision and execution of tech-driven, immersive entertainment experiences.We're looking for someone with 5+ years of experience in a creative and/or technical design role, preferably within...
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Customer Experience Director
4 days ago
Manchester, United Kingdom Tpexpress Full timeFostering Inclusive CommunitiesWe are seeking an experienced professional to lead our accessibility efforts, driving positive change and promoting inclusive communities. As a key member of our team, you will be responsible for developing and implementing our accessibility strategy.You will work closely with stakeholders to ensure seamless integration across...
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Client Experience Director
2 days ago
Manchester, United Kingdom The Portfolio Group Full timeAbout Us:The Portfolio Group is a leading provider of people solutions to over 50,000 clients worldwide. Our client, an award-winning HR Software provider, is based in the heart of Manchester and is searching for a Client Experience Director to join their growing business.About the Role:This exciting opportunity will see you take on a fast-paced role where...
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Customer Experience Director
4 weeks ago
Manchester, United Kingdom N Brown Group Full timeWe're a dynamic team at N Brown Group, and we're looking for a highly skilled Senior Product Manager to join us. As a key member of our Operations Team, you will be responsible for leading high-profile projects that align with business objectives. You will work closely with senior leaders to execute projects that drive measurable improvements and ensure...
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Brand Experience Director
2 weeks ago
Manchester, United Kingdom Music Tribe Commercial MY Sdn. Bhd. Full timeWe are looking for a highly experienced Brand Experience Director to join our team at Music Tribe Commercial MY Sdn. Bhd.About Us:We are a global leader in the industry, and we are committed to delivering exceptional experiences to our customers.Key Responsibilities:Pinpoint opportunities for Super Partner purchases and develop strategies to drive sales...
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Customer Experience Representative
4 weeks ago
Greater Manchester, United Kingdom Halfords Group PLC Full timeAt Halfords Group PLC, we're looking for a highly motivated Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for delivering outstanding customer service and ensuring customer satisfaction.About the Role:Respond to customer inquiries and resolve issues promptly and professionally.Provide...
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Customer Experience Leader
3 weeks ago
Greater Manchester, United Kingdom Marks and Spencer Full timeRole Overview:This is an exciting opportunity to lead our team and drive business success in a dynamic retail environment. As Customer Experience Leader, you will foster a culture of excellence, focusing on customer satisfaction and team performance.Responsibilities:Energise your team to deliver first-class customer service.Develop and implement strategies...
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Customer Experience Visionary
2 days ago
Greater Manchester, United Kingdom Bupa Full timeBupa is a leading international healthcare company, dedicated to helping people live longer, healthier, happier lives.Role OverviewThis exciting role is for a highly skilled professional to lead the development and implementation of a compelling customer experience (CX) vision and strategy for our UK Insurance business. You will be responsible for driving...
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Customer Experience Leader
4 weeks ago
Greater Manchester, United Kingdom Bupa Full timeRole OverviewThe estimated annual salary for this position is £90,000 - £120,000.Bupa is a leading healthcare company with a purpose to help people live longer, healthier, happier lives. As the Head of Customer Experience & Vulnerable Customer, you will be responsible for creating and embedding a compelling CX and VC vision and roadmap, delivering 70% of...
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Customer Experience Specialist
5 days ago
Greater Manchester, United Kingdom Chestnutbakery Full timeWe are looking for skilled professionals to join our team as Food Service Representatives. As a key member of our staff, you will be responsible for delivering exceptional customer experiences and contributing to the success of our business.About UsChestnut Bakery is a dynamic and fast-paced organization dedicated to producing high-quality baked goods. We...