Customer Experience Leader

2 days ago


Greater Manchester, United Kingdom Marks and Spencer Full time
Role Overview:

This is an exciting opportunity to lead our team and drive business success in a dynamic retail environment. As Customer Experience Leader, you will foster a culture of excellence, focusing on customer satisfaction and team performance.

Responsibilities:
  • Energise your team to deliver first-class customer service.
  • Develop and implement strategies to improve sales and commerciality.
  • Collaborate with colleagues to achieve business objectives.
What We Offer:
  • Salary range: £50,000 - £65,000 per annum (dependent on experience)
  • Flexible work arrangements, including part-time and job-share options
  • A wide range of employee benefits, including discounted merchandise and pension scheme


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