Front of House Team Lead

2 weeks ago


London, Greater London, United Kingdom Oita Restaurant Full time
Job Title: Restaurant Operations Manager

Job Summary:
Oita Restaurant is seeking an experienced Restaurant Floor Manager to lead our Front of House team. As a key member of our management team, you will be responsible for overseeing all aspects of Front of House operations, including staff management, customer service, and inventory control. If you have a passion for Japanese cuisine, excellent leadership skills, and a strong work ethic, we encourage you to apply.

About Oita Restaurant:
We are a fast-growing and trendy Japanese dining establishment in Wood Green, offering a unique blend of traditional and modern flavors. Our menu features popular Japanese dishes and cocktails, making us a popular destination for foodies and social gatherings. We are committed to providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:
- Manage and train Front of House staff to ensure excellent customer service
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with the kitchen team to ensure seamless service delivery
- Maintain a clean and organized environment, adhering to health and safety standards

Requirements:
- 2+ years of experience in a restaurant management role, preferably in a high-volume environment
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced environment
- Excellent customer service skills
- Basic knowledge of wine, spirits, and Japanese cuisine

What We Offer:
- Competitive salary: £38,000 per year (negotiable based on experience)
- 28 days of annual leave, plus bank holidays
- Meals on duty and 30% discount on food when dining with friends or family
- Job training and internal growth opportunities
- Flexible scheduling to accommodate your needs

How to Apply:
Please submit your application, including your resume and cover letter, to this post.

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