CRM System Development Expert

11 hours ago


London, Greater London, United Kingdom The LCap Group Full time

Job Description: We are seeking an experienced CRM System Development Expert to join our team. As a key member of our IT Business Systems department, you will be responsible for designing, developing, and maintaining our Microsoft Dynamics CRM system.

Your primary focus will be on administering, troubleshooting, customising, and delivering business updates into the business systems with a primary focus on Dynamics CRM and associated add-ons including our Applicant Tracking Systems (ATS) within a high performance culture.

You will work closely with business stakeholders and IT Engineering to find technical solutions to business requirements for the CRM systems. This includes customising D365 CRM solution, automating business workflow processes to align with CRM Roadmap, developing relevant project documentation including functional and technical design, integrating Application Tracking Systems (ATS), HRIS, and providing ongoing support and maintenance for the CRM system.

We are looking for someone with strong knowledge of CRM plugins & workflows, understanding of Microsoft Dynamics CRM concepts and architecture, and experience with delivering projects using Agile. You should also have demonstrable knowledge of data technologies used by Dynamics 365, including Dataverse, Virtual Tables, Azure SQL, and Dual-Write technologies.

As a proactive and flexible individual, you will be able to see risks and recommend solutions. You will work in a collaborative environment and be able to adapt to changing priorities and deadlines.



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