Customer Service Ambassador
2 weeks ago
About the Role
As a Customer Service Advisor - Spanish, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.
Your Key Responsibilities
- Have a 'can do' attitude and be a brand ambassador for your client.
- Provide exceptional customer service, ensuring that the customer is at the heart of every conversation.
- Work well within a team and have confident IT skills.
- Flexibility, professionalism, drive, ambition, and a willingness to learn are essential.
- Great attention to detail and being highly organised are also key.
- Fluent in Spanish, with a C2 Level of English required.
About You
We are looking for highly ambitious customer service advisors who are not afraid to go above and beyond.
You will have a clear understanding of what constitutes great customer service and be able to deliver this effortlessly.
We strive to inspire our customers during their experience with us.
What We Offer
- A dynamic and inclusive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
Working Arrangements
- Full time - 40 hours per week.
- Between 09:00am - 06:00pm, Monday to Saturday.
About Ventrica
Ventrica is a leading customer service provider, dedicated to delivering exceptional service to our clients.
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