Results Driven Account Executive

2 days ago


Essex, United Kingdom Ground Control Full time

We are seeking a Results Driven Account Executive to join our team at Ground Control. As an essential part of our operations, you will be responsible for managing around 100 client accounts, ensuring that all services are delivered according to contractual agreements. Your duties will include proactively chasing purchase orders, managing the invoicing process, and coordinating emergency responses during weather events.

To excel in this role, you will need to possess strong organizational skills, thrive in a fast-paced environment, and be capable of managing multiple priorities with precision. You will also need to be comfortable working during peak periods, including weekends and bank holidays, especially during the winter months. In return, you can expect a competitive salary, ranging from $65,000 to $80,000 per annum, depending on location and experience.

Main Responsibilities:

  • Account Management: Manage around 100 client accounts ensuring all services are delivered according to contractual agreements.
  • Invoicing & Purchase Orders: Proactively chase purchase orders and manage the invoicing process to ensure accuracy and prompt payment.
  • Reactive Works: Coordinate emergency responses during weather events ensuring field teams are deployed effectively and any access issues are quickly resolved.
  • Client Communication: Attend regular virtual meetings (via Microsoft Teams) to keep clients informed resolve issues and address any concerns.
  • Complaint Resolution: Handle and escalate client complaints as needed ensuring they are addressed with urgency.
  • Team Coordination: Ensure field teams are prepared for upcoming jobs and have all necessary resources in place to deliver services.


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