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Office Agent

2 months ago

Edinburgh, Edinburgh, United Kingdom Menzies Aviation Full time

Job Summary

Menzies Aviation is seeking a highly skilled and detail-oriented Office Agent to join our team. As an Office Agent, you will be responsible for examining manifests, bills of lading, and air waybills to determine work procedures for releasing cargo. You will also be responsible for notifying consignees or representatives concerning arrival dates of shipments, customs clearance requirements, and tonnage shipments.

Key Responsibilities

  • Examine manifests, bills of lading, and air waybills to determine work procedures for releasing cargo
  • Notify consignees or representatives concerning arrival dates of shipments, customs clearance requirements, and tonnage shipments
  • Make cash transactions and collect payments from customers for freight prior to release
  • Authorize final approval for cargo release
  • Prepare invoices for charges, airline clients, and management regarding freight
  • Work with government agencies to clear shipments for import
  • Meet flights to exchange documents
  • Recognize dangerous goods upon receiving
  • Ensure all local airport, TSA, CBP, and FAA rules are followed

Requirements

  • Must be 18 years of age or older
  • Must have a High school diploma or GED
  • One year college certificate or technical school, six months related cargo agent experience, or equivalent combination of education and experience
  • Must be able to proficiently speak, read, and write in English
  • Must be able to pass all pre-employment testing, including drug testing and a physical
  • Must be able and flexible to work variable shifts, including overtime, weekend, and holidays
  • Have/maintain current driver's license with no violations over the past 5 years
  • The ability to lift up to 35 lbs.
  • Dangerous goods awareness/acceptance knowledge
  • Previous customer service experience preferred
  • Proficient in Microsoft products
  • Must be able to obtain and maintain all required Airports and Custom badges/seals