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Customer Service Representative
1 month ago
Customer Service Role at Welcome Break
Welcome Break is a leading provider of food and fuel services, and we are currently seeking a Customer Service Representative to join our team.
About the Role
We are looking for a friendly and approachable individual who is passionate about delivering exceptional customer service. As a Customer Service Representative, you will be the face of our brand, interacting with customers and providing a warm and welcoming experience.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
- Participate in ongoing training and development to improve product knowledge and customer service skills.
What We Offer
We offer a competitive hourly rate, plus £1 on-shift meals and free coffee, tea, and fizzy drinks during your shifts. You will also have the opportunity to work flexible hours, including seasonal hours, and enjoy immediate start in customer service roles with overtime available.
Benefits
- Up to £11.60ph
- £1 meals and free coffee, tea, and fizzy drinks during your shifts
- Flexible working patterns to fit your lifestyle
- Immediate start in customer service roles and overtime available
- Employee discounts (50% off onsite KFC, BK, Starbucks, and Pizza Express to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Bonus & Incentive Schemes
- Career progression from Customer Service to Management through brilliant training programmes
- Holiday entitlement that increases with service
- Cycle to work scheme
- Free onsite parking
- Uniform provided - of course