Customer Service Representative
3 weeks ago
About the Role
As a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer experiences in our busy store. You will work closely with our team to create a welcoming and inclusive atmosphere, ensuring that every customer leaves feeling valued and satisfied.
Key Responsibilities:
- Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work effectively as part of a team to achieve sales and customer service targets.
- Maintain a high level of product knowledge, ensuring that you can make informed recommendations to customers.
- Contribute to the maintenance of a clean and tidy store environment, adhering to health and safety guidelines.
- Collaborate with colleagues to achieve business objectives, including sales growth and customer engagement.
What We Offer:
- A competitive hourly rate, with opportunities for progression and career development.
- A range of benefits, including a pension scheme, life assurance, and access to employee discounts.
- The opportunity to work in a dynamic and supportive team environment.
- Training and development opportunities to help you grow and succeed in your role.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A positive and flexible attitude, with a willingness to adapt to changing situations and priorities.
- Ability to work effectively in a fast-paced environment, with a high level of energy and enthusiasm.
- A passion for delivering exceptional customer service, with a commitment to excellence in everything you do.
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