Customer Service Representative

3 weeks ago


Bridgend, Bridgend county borough, United Kingdom Sainsbury's Full time

Be a Part of Our Customer Service Team

We're looking for a Customer Service Representative to join our team at Sainsbury's. As a key member of our customer service team, you'll be responsible for providing an exceptional shopping experience for our customers. You'll be the friendly face on our checkouts, self-service tills, kiosk, or petrol station, and will help customers with their queries and concerns.

Key Responsibilities:

  • Provide excellent customer service and resolve customer complaints in a professional and courteous manner.
  • Work flexibly and support colleagues on the shop floor with their activities.
  • Deal with refunds, shelf tickets, and advertising, and ensure that our customers have a positive experience.

What We Offer:

  • A competitive rate of pay and a range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement.
  • The opportunity to work in a fast-paced and dynamic environment, and to develop your skills and knowledge in customer service.
  • A supportive and inclusive team environment, where you'll be valued and respected.

About Sainsbury's:

We're a leading retailer with a commitment to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work. We're passionate about providing an exceptional shopping experience for our customers, and we're looking for talented individuals like you to join our team.



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