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Customer Service Representative
1 month ago
Pavers Shoes is a growing, profitable business with family values and green credentials, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work.
Job DescriptionWe are seeking a Customer Advisor to join our Pavers team in the Hereford Garden Centre on a 4 hours per week contract. As a Customer Advisor, you will deliver exceptional customer service, advise customers on shoe care and accessories to compliment their needs, and achieve daily KPIs in the process.
Responsibilities- Deliver exceptional customer service
- Advise customers on shoe care and accessories to compliment their needs, achieving daily KPIs in the process
- Be self-aware, being able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements and stockroom
- Generous Staff Discount scheme, some of which can be shared with your family and friends
- Holiday Entitlement which increases with service
- Company Contribution Pension
- Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST
