Front Desk Receptionist

3 weeks ago


Liverpool, Liverpool, United Kingdom SHR Group | Primary Care Full time

Job Summary:

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at SHR Group | Primary Care. As a key member of our front desk team, you will be responsible for greeting patients, scheduling appointments, and providing administrative support to the medical staff.

Key Responsibilities:

  • Patient Greeting: Welcome patients warmly, verifying their information and managing their records accurately.
  • Scheduling Appointments: Coordinate appointment schedules efficiently, ensuring seamless communication with medical staff and patients.
  • Administrative Support: Provide top-notch support to the medical team by maintaining accurate patient records, processing billing, and handling payment transactions.
  • Communication Skills: Develop strong relationships with patients, colleagues, and other stakeholders through excellent verbal and written communication skills.
  • Organizational Skills: Demonstrate exceptional organizational abilities, multitasking, and time management skills to meet deadlines and maintain a clean and efficient work environment.

Qualifications:

  • Education: A high school diploma or equivalent is required; additional certification in healthcare administration is an asset.
  • Experience: Proven experience as a Medical Receptionist or similar role is essential.
  • Skills: Strong knowledge of medical terminology and procedures, proficiency in using medical office software and Microsoft Office, and excellent interpersonal skills.

Salary and Benefits:

The successful candidate will receive a competitive salary of £14.80 per hour, commensurate with industry standards for this role in Liverpool. Additionally, we offer a comprehensive benefits package, including opportunities for professional growth and development.



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