Head of Sales and Service

3 days ago


London, Greater London, United Kingdom Cook Trading Limited Full time
Retail Excellence
We are seeking a highly skilled Retail Operations Manager to join our team at Cook Trading Limited. As a leader in the industry, we have established a reputation for delivering exceptional customer experiences and maintaining high standards of service. Your primary responsibility will be to lead and motivate a small team to achieve sales targets, build strong customer relationships, and maintain a pristine shop environment. The ideal candidate will have a passion for retail, excellent leadership skills, and the ability to communicate effectively with customers and colleagues alike.

With an estimated salary of £50,000-£60,000 per annum, this role offers a competitive package, including free food, CookieJar Smart Spending discounts, and profit share. If you are a motivated and results-driven individual who thrives in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Lead and manage a team to achieve sales targets and provide exceptional customer service
- Maintain high standards of shop appearance, cleanliness, and organization
- Collaborate with other departments to identify opportunities for improvement and implement changes as needed

About Our Company
Cook Trading Limited is a UK-based frozen food company that has been innovating and expanding its product range since 1997. With over 90 shops and a growing online presence, we are committed to providing our customers with a unique shopping experience that combines quality products with exceptional service. Join our team and be part of a dynamic and ambitious organization that values innovation, teamwork, and customer satisfaction.
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