Administrative Support Officer

4 weeks ago


Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

About the Role

We are seeking two experienced and enthusiastic Personal Assistants to support the Surgical Services Management Team and Surgical Matrons at The Shrewsbury and Telford Hospital NHS Trust.

The successful post holders will work collaboratively to provide administrative support to all specialities within the Surgery Centre, including working with operational and clinical colleagues to cover a variety of tasks.

Main Responsibilities

  • Facilitate and coordinate meetings and events, and all prevailing administrative duties, including planning, agendas, taking minutes, and preparing room and IT equipment.
  • Ensure a high-quality and timely admin support, utilizing all Microsoft Office packages, with a high degree of keyboard skills, speed, and accuracy.
  • Process confidential information, including typing reports, general correspondence, minutes, agendas, and other documents.
  • Develop and maintain appropriate bring-forward systems for progress chasing, outstanding enquiries, comments, and actions, and be proactive in utilizing these systems.
  • Take responsibility for own area of work, prioritizing own workload, and ensuring any areas of concern are raised timely and appropriately.
  • Manage payroll input and resolve queries, order and process orders and invoices, and ensure appropriate paper-based and electronic filing systems are in place.
  • Maintain personal files, including the production of highly sensitive documents related to colleagues and other staff across the Divisions.

About Us

The Shrewsbury and Telford Hospital NHS Trust is committed to providing high-quality, safe care to our patients, in an environment our incredible staff are proud to work in.

We're on a mission to provide excellent care for the communities we serve, guided by our core values of Partnering, Ambitious, Caring, and Trusted.

As a Personal Assistant, you will be part of a team that's dedicated to continuous improvement, working collaboratively to provide administrative support to all specialities within the Surgery Centre.

Key Requirements

  • Proven ability to provide secretarial support to a manager/team.
  • Evidence of ability to achieve own work targets.
  • IT packages, including Microsoft Office, and evidence of dealing with confidential matters, sometimes of a complex/sensitive nature.
  • Ability to manage own workload, range of secretarial skills, including keyboard skills, and ability to travel across all Trust sites as required.


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