Application Support Engineer

3 weeks ago


Leeds, Leeds, United Kingdom AppCheck Ltd Full time

About the Role:

We are seeking a highly skilled Application Support Engineer to join our team at AppCheck Ltd. As a key member of our support function, you will be responsible for providing technical support and guidance to our customer base, ensuring they get the most out of our vulnerability scanning services.

Key Responsibilities:

  • Investigate and respond to application support queries and customer issue reports in a timely and efficient manner.
  • Work closely with colleagues to improve vulnerability scanning and reporting tools, techniques, and reports.
  • Provide insight and guidance to customers on detected vulnerabilities and associated threats and risks.
  • Assist customers in leveraging our vulnerability scanning platform for maximal value.

Requirements:

  • Sound understanding of internet operation, the Internet protocol suite (TCP/IP), and protocol.
  • Experience providing direct client-facing application support.
  • Scripting or basic coding skills (any language).

What We Offer:

As a valued member of our team, you will have the opportunity to work with a cutting-edge vulnerability scanning platform, develop your skills in a dynamic and supportive environment, and contribute to the success of our customers.



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