Homeless and Accommodation Officer

2 days ago


Slough, Slough, United Kingdom Hatched Recruitment Group Full time
Job Role

To effectively manage the lettings of temporary accommodation to individuals who have approached the Council for housing advice and assistance, and have been deemed to be owed a duty in accordance with the Homeless Reduction Act 2017.

The successful candidate will be responsible for properly and legally discharging any duty held, where required, and ensuring the timely termination of placements.

Main Accountabilities
  • Maintain a working knowledge of legislation and relevant statutes, case law, and Council policy relating to the management and provision of temporary accommodation.
  • Ensure a comprehensive understanding of homelessness legislation to reduce temporary accommodation occupancy where termination of placement is required.
  • Manage void properties effectively, minimizing the use of Bed and Breakfast/Hotel Accommodation.
  • Collaborate with the Income Recovery/Arrears Team and the Temporary Accommodation Finance Officer to ensure proper financial control and timely discharge of the Council's liabilities.
  • Provide relevant advice to tenants on sustaining temporary accommodation, preventing and detecting fraud, and addressing breaches of tenancy conditions.
  • Manage discharges of duty within specific cases, conducting comprehensive assessments, including affordability and suitability, and making legal decisions that can withstand legal scrutiny.
Key Responsibilities
  • Address breaches of tenancy conditions, including nuisance, racial or sexual harassment, domestic abuse, or threats to the well-being and safety of occupants, and all forms of anti-social behaviour.
  • Ensure appropriate management action against perpetrators, including immediate eviction and lock changes, and any discharge of duty as instructed by Senior Managers.


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