Service Advisor

3 weeks ago


Gloucester, Gloucestershire, United Kingdom Universal Business Team Full time

We are seeking a highly skilled Service Advisor to join our team at Universal Business Team. The successful candidate will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Field incoming service requests and technical queries via phone and email
  • Schedule engineer attendance and communicate with customers
  • Promote the business and build positive relationships with customers
  • Communicate with engineers and confirm workload
  • Liaise with sub-contractors and place orders
  • Service support and prepare quotations for remedial works
  • Parts management and arranging components for engineers/sub-contractors
  • Department development and suggest improvements
  • Pro-active office-based sales and promotion of Service Packages

Requirements:

  • Ability to handle pressure in a fast-paced role
  • Accuracy and attention to detail
  • Customer-centric approach
  • Commercial mindset
  • Competent in multi-tasking
  • Excellent organisational skills
  • Excellent communication and time management skills
  • Flexible and adaptable to change
  • IT literate
  • Team player
  • Works well under pressure

Benefits:

Salary: £28,000-£30,000 basic

Profit share bonus

Free snacks throughout the day

Free parking

Monday-Friday 7am-4pm or 8am-5pm

2 days working from home after probation


  • Service Advisor

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Perfect Placement Full time

    Job Title: Service AdvisorWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:* Communicate with customers about service and...

  • Service Advisor

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Rygor Group Full time

    About the RoleRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings.Key ResponsibilitiesDealing with customers and ensuring customer satisfaction.Utilising workshop loading and ensuring...

  • Service Advisor

    1 month ago


    Gloucester, Gloucestershire, United Kingdom Universal Business Team Full time

    Service AdvisorWe are seeking a highly organized and efficient Service Advisor to join our team at Universal Business Team. As a key member of our Service Department, you will be responsible for providing exceptional customer service and ensuring timely fulfillment of customer needs.Key Responsibilities:Field incoming service requests and technical queries...

  • Service Advisor

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Universal Business Team Full time

    We are seeking a highly skilled Service Advisor to join our team at Universal Business Team. As a Service Advisor, you will be the first point of contact for both customers and engineers, requiring excellent communication and organisational skills.Key Responsibilities:Field incoming service requests and technical queries via telephone and emailSchedule...

  • Service Advisor

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Universal Business Team Full time

    We are seeking a highly skilled Service Advisor to join our team at Universal Business Team. As a Service Advisor, you will be the first point of contact for both customers and engineers, providing exceptional customer service and ensuring timely fulfilment of customer needs.Key Responsibilities:Field incoming service requests and technical queries via...

  • Service Advisor

    3 weeks ago


    Gloucester, Gloucestershire, United Kingdom Auto Skills UK Full time

    Service Advisor Job DescriptionAre you a skilled and enthusiastic Service Advisor looking for a new opportunity within a Car Dealership? We are seeking a hardworking and dedicated individual to join our team as a Service Advisor.Responsibilities:• Arranging Service Department bookings efficiently.• Ensuring workshop loading is optimized while attending...

  • Service Advisor

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Rygor Group Full time

    About the RoleRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a pivotal role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key ResponsibilitiesDeal with customers to ensure satisfaction and resolve any...

  • Service Advisor

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Universal Business Team Full time

    We are seeking a highly skilled Service Advisor to join our team at Universal Business Team. The ideal candidate will have excellent communication skills, be able to handle pressure, and have a commercial mindset.Key Responsibilities:Field incoming service requests and technical queries via telephone and emailSchedule engineer attendance and communicate with...

  • Service Advisor

    3 weeks ago


    Gloucester, Gloucestershire, United Kingdom Rygor Group Full time

    About the RoleRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a pivotal role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key ResponsibilitiesDeal with customers to ensure satisfaction and resolve any issues...

  • Service Advisor

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Rygor Group Full time

    About the RoleWe are seeking a dedicated Service Advisor to join our team at Rygor Auto in Gloucester. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the efficient management of service and repair bookings.Key ResponsibilitiesDealing with customers to ensure their satisfaction and providing updates...


  • Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Sales and Service Advisor to join our retail team in Gloucester, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment...

  • Service Advisor

    1 day ago


    Gloucester, Gloucestershire, United Kingdom Rygor Group Full time

    About the RoleAt Rygor Group, we are seeking a highly skilled Service Advisor to join our team in Gloucester. This role is perfect for individuals who are passionate about delivering exceptional customer service and have a strong focus on maximizing service and repair bookings.Key ResponsibilitiesManage customer relationships and provide timely updates on...


  • Gloucester, Gloucestershire, United Kingdom RPS Group Full time

    Job Title: Senior Occupational Health AdvisorRPS Group is seeking a highly skilled and experienced Senior Occupational Health Advisor to join our team. As a Senior Occupational Health Advisor, you will be responsible for managing a team of Occupational Health Advisors who analyze and report on health surveillance and fitness for work assessments.The ideal...


  • Gloucester, Gloucestershire, United Kingdom Gloucestershire County Council Full time

    Join Gloucestershire County Council as a Community Safety Advisor and contribute to improving outcomes for vulnerable communities.As a Community Safety Advisor, you will be responsible for arranging and delivering Safe and Well visits to residents in their own homes to provide fire safety equipment and advise where necessary.You will also provide early...


  • Gloucester, Gloucestershire, United Kingdom Anderson Recruitment Full time

    Job Title: Mortgage Advisor PositionJob Summary: We are seeking an experienced Mortgage Advisor to join our team at Anderson Recruitment. The successful candidate will be responsible for providing clients with suitable recommendations from the whole of the Broker market for Mortgages and a panel of providers for associated protection policies.Key...


  • Gloucester, Gloucestershire, United Kingdom GreenSquare Group Full time

    Job Opportunity: We are seeking an experienced professional to join our team as a Independent Violence Advisor. This role is a fantastic opportunity to make a real difference in the lives of individuals affected by domestic abuse.About the Role:As an Independent Violence Advisor, you will be working closely with victims of domestic abuse, providing them with...


  • Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Gloucester, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Gloucester, Gloucestershire, United Kingdom Asset Resourcing Full time

    Customer Service AdvisorJob Summary:We have an exciting opportunity for a customer-focused individual to join our team as a Customer Service Advisor in our Gloucester HQ. As a key member of our inbound call centre, you will play a pivotal role in delivering exceptional customer service and driving productivity.Key Responsibilities:

  • Parts Advisor

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Sytner Full time

    About the RoleSytner Group is seeking an experienced Parts Advisor to join our team at Mercedes-Benz of Cheltenham and Gloucester.As a Mercedes-Benz Parts Advisor, you will demonstrate a 'One Team' approach, communicating effectively with internal and external customers/suppliers.You will ensure all requests are dealt with promptly, supporting and assisting...

  • Mortgage Advisor

    4 weeks ago


    Gloucester, Gloucestershire, United Kingdom Anderson Recruitment Ltd Full time

    We are seeking an Experienced Mortgage Advisor to join our successful team at Anderson Recruitment Ltd. This is a fantastic opportunity to work with a well-established company that prides itself on providing an exceptional service to all its customers.Key Responsibilities:Conducting face-to-face and telephone appointments with clientsGiving clients advice &...