Service Advisor
1 day ago
At Rygor Group, we are seeking a highly skilled Service Advisor to join our team in Gloucester. This role is perfect for individuals who are passionate about delivering exceptional customer service and have a strong focus on maximizing service and repair bookings.
Key Responsibilities- Manage customer relationships and provide timely updates on vehicle repairs and status
- Effectively schedule customer bookings to ensure efficient use of workshop resources
- Proactively communicate with customers to identify additional sales opportunities
- Collaborate with the Parts Department to ensure timely availability of parts
- Accurately record and document all work requirements and related information
To be successful in this role, you will need:
- Exceptional communication and interpersonal skills
- Strong organization and time management skills
- Ability to work independently and as part of a team
- Previous experience in a Service Advisor or similar role
- Understanding of Kerridge software (preferable)
We offer a comprehensive benefits package, including:
- An estimated salary of £32,000 - £40,000 per annum, depending on experience
- A competitive bonus scheme
- Ongoing training and development opportunities
- Access to our wellness programme and Employee Assistance Programmes
- Auto-enrolment pension
- A day off for your Birthday
- Enhanced Maternity and Paternity pay policies
- 23 days of annual leave per year plus Bank Holidays
Rygor Group is an award-winning company that values diversity, equity, inclusion, and belonging. We are committed to creating a positive and inclusive work environment where everyone feels valued and respected.
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