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Customer Service Representative

2 months ago


Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time
Job Title: Complaints Handler

We are seeking a skilled Customer Service Representative to join our team at The Recruitment Co. in Basingstoke. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and empathetic manner.

Key Responsibilities:
  • Investigate and resolve customer complaints in a timely and effective manner
  • Communicate complex issues to customers in a clear and concise manner
  • Work collaboratively with the team to achieve common goals
  • Utilize strong problem-solving skills to resolve customer issues
Requirements:
  • Strong customer service experience
  • Ability to communicate effectively with customers
  • Good PC skills and knowledge of Microsoft Office
  • Attention to detail and ability to work accurately
What We Offer:

We offer a competitive salary and a supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.