Desktop Support Specialist

4 days ago


Dundee, Dundee City, United Kingdom Austin Fraser Full time

Austin Fraser is a dynamic and innovative IT services provider seeking an experienced Desktop Support Specialist to join our team. This exciting role offers the opportunity to work with cutting-edge technology and contribute to delivering exceptional service to our clients.

The successful candidate will be responsible for providing top-notch technical support and troubleshooting expertise to ensure seamless operations in a fast-paced environment.

This position requires strong problem-solving skills, excellent communication abilities, and a solid understanding of Windows Operating Systems, Active Directory, and ITSM ticketing tools.

  • Salary: $60,000 - $80,000 per annum, depending on experience
  • Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off
Job Description:

As a Desktop Support Specialist, you will be responsible for:

  • Providing timely and effective technical support via phone, email, or in-person
  • Troubleshooting hardware, software, and network issues
  • Coordinating desktop changes to avoid deployment collisions
  • Prioritizing change requests and creating rollout plans
  • Participating in incident handling and project management

Requirements:

  • 7+ years of experience in Service desk/deskside, customer service, and support
  • Strong technical knowledge of Windows Operating Systems, Active Directory, and ITSM ticketing tools
  • Excellent communication and problem-solving skills


  • Dundee, Dundee City, United Kingdom Hirexa Solutions Full time

    Hirexa Solutions is seeking a highly skilled Desktop Support Specialist to join our team. This role offers a competitive salary of $65,000 - $85,000 per year.About the JobWe are looking for an individual with 7+ years of experience in Service desk/deskside, customer service, and support experience with problem solving involving hardware.The ideal candidate...


  • Dundee, Dundee City, United Kingdom HCLTech Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at HCLTech. As a Desktop Service Engineer, you will be responsible for providing top-notch technical support to our customers.Key Responsibilities:Provide hardware/software/network problem analysis and resolution support over the phoneCoordinate desktop changes to...


  • Dundee, Dundee City, United Kingdom HCLTech Full time

    HCLTech: Delivering InnovationWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries. Our innovative approach has enabled us to become a globally recognized leader in the Tech and IT industry.**Job Overview**This role involves working as a Desktop Support Engineer where you will be responsible for providing...


  • Dundee, Dundee City, United Kingdom HCLTech Full time

    About the RoleWe are looking for an experienced IT Support Professional to join our team at HCLTech. As a Desktop Service Engineer, you will be responsible for providing expert technical support to our customers.Responsibilities:Provide technical support via phone, email, or chatIdentify and resolve hardware, software, and network issuesCollaborate with...


  • Dundee, Dundee City, United Kingdom HCLTech Full time

    HCLTech is seeking a skilled Desktop Services Engineer to join our team. In this role, you will be responsible for providing technical support and troubleshooting hardware and software issues for clients worldwide.You will need to have a solid understanding of Microsoft Office Suite, including MS Project and Visio, and experience in remote desktop...


  • Dundee, Dundee City, United Kingdom HCLTech Full time

    Job SummaryWe are seeking a skilled Desktop Service Engineer to join our team at HCLTech. As a Technical Support Specialist, you will provide technical support to our customers and collaborate with internal teams to implement new technologies.Key Responsibilities:Provide technical support via phone, email, or chatCollaborate with internal teams to implement...


  • Dundee, Dundee City, United Kingdom HCLTech Full time

    RequirementsTo be successful in this role, you will need:7+ years of experience in a help desk or desktop support environmentExcellent problem-solving skills and attention to detailAbility to work in a fast-paced environment and prioritize tasks effectivelyFamiliarity with Windows operating systems and MS Office SuitePossession of relevant certifications...

  • IT Support Specialist

    2 weeks ago


    Dundee, Dundee City, United Kingdom HCLTech Full time

    HCLTech is a global technology company that requires an experienced IT Support Specialist to join our team. As a member of our desktop services team, you will provide technical support and assistance to customers across various locations.We are looking for someone with strong problem-solving skills and experience in IT service management tools such as...

  • Help Desk Engineer

    4 days ago


    Dundee, Dundee City, United Kingdom HCLTech Full time

    Job SummaryWe are seeking an experienced Help Desk Engineer to join our team at HCLTech. As a Desktop Support Specialist, you will be responsible for providing high-quality technical support to our clients.The estimated salary for this position is around $70,000-$100,000 per year, depending on location and experience.ResponsibilitiesProvide technical support...


  • Dundee, Dundee City, United Kingdom Rockstar Full time

    Job Title: 3D Animation Pipeline SpecialistWe are seeking a highly skilled Technical Artist to join our team at Rockstar. The successful candidate will have expertise in creating and maintaining animation tools and pipelines, providing support for an ever-growing Animation team.Responsibilities:Design, develop, and support animation tools and pipelines in...


  • Dundee, Dundee City, United Kingdom Dundee City Council Full time

    Job Title:Care Support SpecialistAbout the Role:We are seeking a skilled and compassionate Care Support Specialist to join our team at Dundee City Council Home Care. The successful candidate will work part-time, providing essential support services to vulnerable individuals in their own homes.Key Responsibilities:Assist service users with daily living tasks,...


  • Dundee, Dundee City, United Kingdom Sense Scotland Full time

    We are seeking a Caring Support Specialist to join our busy team in Dundee. Your ability to work flexible shifts, including early and late shifts, sleepovers, and night shifts, is an essential quality.This Housing Support Service supports 7 adults with unique needs, including Learning Disability, Sensory impairment, Epilepsy, and Bi-Polar Disorder.As a...


  • Dundee, Dundee City, United Kingdom Molly Maid Full time

    We are seeking a talented and bilingual Administrative Support Specialist to join our team at Molly Maid. In this key role, you will be responsible for supporting project management by tracking deadlines and deliverables, assisting in the coordination of training sessions and workshops, entering and updating data in databases and spreadsheets, monitoring...


  • Dundee, Dundee City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a proactive Education Support Specialist for our educational program in Dundee at beBee Professionals. This role offers the opportunity to support our teaching staff in creating a nurturing and effective learning environment.Key Responsibilities:Assist in preparing lesson plans and educational materials, ensuring they meet the needs of...


  • Dundee, Dundee City, United Kingdom DUNDEE SURVIVAL GROUP Full time

    The Dundee Survival Group is seeking a motivated and empathetic Housing Services Support Worker to join our team. This role involves providing housing support to service users residing in our Step Down Accommodation Service, as well as maintaining a caseload of generic housing support within our homeless service.The successful applicant will be responsible...


  • Dundee, Dundee City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Job Description for Educational Support SpecialistWe are looking for an experienced Educational Support Specialist to join our team at beBee Professionals in Dundee, United Kingdom.Salary: £25,000 - £30,000 per annum (dependent on experience)Job Summary:The successful candidate will be responsible for managing classrooms during teacher absences, delivering...


  • Dundee, Dundee City, United Kingdom Dundee City Council Full time

    **Job Overview**Dundee City Council is seeking a skilled and compassionate Caregiver Support Specialist to provide high-quality care and support to service users in their own homes across the city.This part-time position requires 30 hours of work per week, offering a unique opportunity to make a positive impact on individuals' lives while developing your...


  • Dundee, Dundee City, United Kingdom Outplay Entertainment, Ltd. Full time

    **Join Our Team as a Financial Support Specialist**We are looking for a highly organized and detail-oriented individual to fill the role of Financial Support Specialist at Outplay Entertainment, Ltd.As a key member of our finance team, you will be responsible for providing financial support and assistance in various tasks, including the preparation of...


  • Dundee, Dundee City, United Kingdom Cygnet Health Care Full time

    Job OverviewWe are looking for a skilled Mental Health Support Specialist to join our Cygnet Health Care team. In this role, you will work closely with individuals living with learning disabilities and complex needs, providing expert support and guidance. This is a specialist residential service with nursing, supporting up to 12 adults. The successful...


  • Dundee, Dundee City, United Kingdom Barnardo's Full time

    Barnardo's Child and Family Support Service invites applications for a Youth Support Specialist to provide support to children, young people, and families in the Dundee area.**Responsibilities:**Support children, young people, and families with disabilities, additional support needs, or impacted by trauma or substance use.Develop confidence, promote...