IT Support Specialist

5 days ago


Dundee, Dundee City, United Kingdom HCLTech Full time
HCLTech is a global technology company that requires an experienced IT Support Specialist to join our team. As a member of our desktop services team, you will provide technical support and assistance to customers across various locations.

We are looking for someone with strong problem-solving skills and experience in IT service management tools such as ServiceNow, Remedy, or HP Service Center. You should have excellent communication skills and be able to work well under pressure. The ideal candidate will also have knowledge of Windows operating systems, including Windows XP, 10, and servers such as Windows 2008/2012/2016.

A bachelor's degree in Computer Science or related field and relevant certifications like MCP/MSCE/MSCA/A+ or HDI CSS would be advantageous. We offer a competitive salary of $70,000 per annum and benefits such as flexible working hours, opportunities for professional growth, and a comprehensive training program.

The successful candidate will have the opportunity to work on exciting projects and collaborate with a talented team of professionals who are passionate about delivering exceptional customer service.

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