Customer Service Team Leader
6 days ago
We are seeking an experienced Customer Service Team Leader to join our team at Collaborate Recruitment. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Key Responsibilities:
- Manage customer queries via email and phone, providing timely and effective resolutions.
- Process orders from start to finish, ensuring seamless delivery to customers.
- Collaborate with internal teams to ensure efficient query resolution.
Requirements:
- Minimum 2 years' experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Confidence in using Microsoft Office and internal systems.
What We Offer:
- A competitive basic salary of £25,000 - £35,000 per annum.
- An annual bonus scheme based on individual performance.
- A hybrid working arrangement, with the option to work from home or our offices in Poole.
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