Retail Team Leader

1 day ago


Poole, Poole, United Kingdom Screwfix Full time

Overview

Screwfix is a leading UK-based home improvement retailer, and we're seeking an experienced Retail Team Leader to join our team in Poole - Creekmoor. The successful candidate will be responsible for managing the store's daily operations, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Lead by example, demonstrating exceptional customer service skills and setting high standards for the team
  • Manage store operations, including stock management, cash reconciliations, and audit compliance
  • Develop and implement strategies to drive sales growth and improve customer satisfaction

Required Skills & Experience:

  • A proven track record as a supervisor or duty manager in a retail environment
  • Excellent communication and leadership skills, with the ability to motivate and develop a team
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

Benefits:

  • A competitive salary of £35,000 - £45,000 per annum, depending on experience
  • 28 days' annual leave, increasing with length of service
  • Award-winning company pension scheme
  • Life cover and discounted healthcare
  • 20% discount on Screwfix and B&Q products
  • Ongoing training and development opportunities


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