Customer Success Strategist

3 weeks ago


Doncaster, Doncaster, United Kingdom Wallace Hind Selection LTD Full time

As a Customer Success Strategist at Wallace Hind Selection LTD, you will be responsible for ensuring the long-term success of our key clients.

About the Role

We are seeking a highly skilled Account Manager to join our team as a Customer Success Strategist. In this role, you will assume account management and responsibility for specific areas within a well-established account with a value of £10m.

You will work closely with the internal customer team and be visible with the customer both at Head Office and branch level. You will also become a trusted advisor, networking through the client across multiple decision makers.

In this role, you will be responsible for analysing performance metrics and using category data to assist in supporting key decisions.

Requirements

To be successful in this role, you will need to have a proven track record of developing and growing key accounts with multi-million pound spends.

You should have an understanding of the challenges of multiple location accounts and be able to analyse performance metrics and use category data to assist in supporting key decisions.

A passion for all things retail - creation, design, and consumer experience - is essential for this role.

Salary and Benefits

The salary for this role is estimated to be between £60,000 - £70,000 per annum, taking into account the location and industry standards.

This role offers a range of benefits, including an annual bonus, company car allowance, contributory pension, life assurance, and 25 days holiday.



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