Customer Experience Representative

3 weeks ago


Wrexham, Wrexham, United Kingdom Rock managed services Full time

We are seeking a dedicated and enthusiastic customer service professional to provide exceptional support to our clients in the housing and construction sector. Key Responsibilities:

  • Respond to customer inquiries and resolve issues efficiently.
  • Analyze customer needs and provide tailored solutions.
  • Promote excellent communication and problem-solving skills.

About Rock Managed Services: As a leading provider of managed services, we pride ourselves on delivering exceptional customer experiences. Our team is committed to providing timely and effective support to our clients, ensuring their needs are met and exceeded.

Requirements: To be successful in this role, you will possess strong communication skills, a knack for problem-solving, and the ability to analyze customer needs. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer satisfaction and retention.



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