CRM Success Consultant

2 weeks ago


Glasgow, Glasgow City, United Kingdom The Access Group Full time
About the Role:

We are seeking a highly motivated CRM Success Consultant to join our team. As a Customer Support and Success Consultant, you will be responsible for managing a portfolio of clients and ensuring they achieve their business goals through effective use of our CRM system.

Key Responsibilities:
  • Configure and customize the CRM system to meet the specific needs of each client
  • Provide training and support to ensure clients get the most out of the system
  • Identify opportunities to upsell and cross-sell our services
  • Develop and maintain strong relationships with our clients to ensure long-term success

Requirements: To succeed in this role, you will need to have experience in using a CRM system and excellent communication and organizational skills. You will also need to be able to work independently and as part of a team.

About Us: The Access Group is committed to helping our customers achieve their business goals through innovative technology and exceptional service. We are proud to be one of the largest UK-headquartered providers of business management software to small and mid-sized organisations.



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